Terms of Service

By accessing or using AfroFind ("the Service"), you agree to these Terms of Service ("Terms"). If you do not agree, please do not use the Service.

These Terms apply to all visitors, registered users, businesses, service providers, and event organisers who use AfroFind. Additional guidelines may apply to specific features (e.g. listings, claims, or paid plans).

AfroFind is a directory platform that helps users discover Afro-Caribbean and related businesses, mobile service providers, and cultural events across the United Kingdom. We provide tools to search, list, claim, review, message, and connect — but we are not the direct provider of third-party goods or services listed on the platform unless stated otherwise.

You must provide accurate information when creating an account. You are responsible for keeping your login credentials secure and for all activity under your account.

You must be at least 18 years old to create a business or provider account, or have permission from a parent or guardian where applicable. You must not impersonate another person or misrepresent your affiliation with a business.

Businesses and providers are responsible for the accuracy of their listings, including descriptions, prices, availability, images, and contact details. You must have the right to submit any content you upload and must not infringe others' intellectual property or privacy rights.

If you claim a listing, you represent that you are authorised to manage that business or profile. AfroFind may verify claims and remove or suspend listings that are misleading, fraudulent, or violate these Terms.

By submitting content, you grant AfroFind a non-exclusive licence to display, store, and promote that content on the Service for the purpose of operating the directory.

You agree not to:

• Use AfroFind for unlawful, harmful, or discriminatory purposes.
• Post false, misleading, defamatory, or offensive content.
• Scrape, harvest, or automate access to the Service without permission.
• Attempt to gain unauthorised access to accounts, systems, or data.
• Spam users, manipulate reviews, or interfere with other users' experience.
• Use the platform to sell illegal products or services.

We may suspend or terminate access if we reasonably believe you have breached these Terms or harmed the community or the Service.

Reviews and comments should be honest, relevant, and based on genuine experience. We may remove content that is abusive, fake, off-topic, or otherwise violates our guidelines. Opinions expressed in reviews are those of the authors, not AfroFind.

Some features (such as premium listings or plans) may require payment. Prices and features will be shown at checkout. Payments are processed by third-party payment providers; their terms may also apply.

Subscriptions or paid services may renew automatically unless cancelled according to the terms shown at purchase. Refund eligibility depends on the product purchased and applicable law — contact us if you have a billing question.

AfroFind may link to external websites or integrate third-party services (e.g. maps, payments, email). We are not responsible for the content, policies, or practices of third parties. Your dealings with businesses or providers found through AfroFind are between you and them.

Our use of personal data is described in our Privacy Policy. AfroFind does not sell your personal data. Please read the Privacy Policy to understand how we collect, use, and protect your information.

AfroFind is provided on an "as is" and "as available" basis. We do not guarantee that listings are always accurate, complete, or that businesses will be available at any given time. We do not endorse every business or provider on the platform.

To the fullest extent permitted by law, AfroFind disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes or limits liability that cannot be excluded under UK law, including liability for death or personal injury caused by negligence, or fraud.

Subject to the above, AfroFind shall not be liable for indirect, incidental, special, or consequential losses, or for loss of profits, data, or goodwill arising from your use of the Service or reliance on any listing or user content.

Our total liability to you for claims arising from use of the Service shall not exceed the amount you paid to AfroFind in the twelve months before the claim, or £100 if no payment was made, whichever is greater.

You may stop using AfroFind at any time. We may suspend or terminate your account or access to the Service if you breach these Terms, if required by law, or if we discontinue the Service. Provisions that by nature should survive (e.g. liability limits, governing law) will continue to apply.

These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to mandatory consumer rights in your country of residence where applicable.

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of AfroFind after changes take effect constitutes acceptance of the revised Terms where permitted by law.

Questions about these Terms? Contact us at hello@afrofind.co.uk or via our contact page.